Our Standards

1. Terms

By accessing the website at http://prototype-in-asia.com/, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Spare Parts 3D's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• modify or copy the materials;
• use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
• attempt to decompile or reverse engineer any software contained on Spare Parts 3D's website;
• remove any copyright or other proprietary notations from the materials; or
• transfer the materials to another person or "mirror" the materials on any other server.
• This license shall automatically terminate if you violate any of these restrictions and may be terminated by Spare Parts 3D at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on Spare Parts 3D's website are provided on an 'as is' basis. Spare Parts 3D makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Spare Parts 3D does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Spare Parts 3D or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Spare Parts 3D's website, even if Spare Parts 3D or a Spare Parts 3D authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on Spare Parts 3D website could include technical, typographical, or photographic errors. Spare Parts 3D does not warrant that any of the materials on its website are accurate, complete or current. Spare Parts 3D may make changes to the materials contained on its website at any time without notice. However Spare Parts 3D does not make any commitment to update the materials.

6. Links

Spare Parts 3D has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Spare Parts 3D of the site. Use of any such linked website is at the user's own risk.

7. Modifications

Spare Parts 3D may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Singapore and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

We do not collect information from visitors of our site, or other details to help you with your experience.

When do we collect information?

We collect information from you when you place an order, subscribe to a newsletter, fill out a form, Use Live Chat or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products

How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We do not use Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
• Help remember and process the items in the shopping cart.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.Some of the features that make your site experience more efficient and may not function properly.

Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links
We do not include or offer third-party products or services on our website.

Google
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:
• Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
• On our Privacy Policy Page
Can change your personal information:
• By emailing us
How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It's also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email
• Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

Last Updated: 09/10/2017

Unless we have agreed to other tolerances in your Quote, we will work to achieve and hold the tolerances noted below, which will vary per the primary manufacturing method you select. Spare Parts 3D has developed a comprehensive set of Design Guides to assist you in optimizing your design for manufacturing method ultimately selected, please consult them for key tips and tricks. In the event of a conflict between the Design Guides and this set of Spare Parts 3D Manufacturing Standards, these will control.

CNC/Machining

+.150mm/-.150mm local tolerances across most geometries. +.010/-.010mm for plastics. Will vary for large parts, specifically when holding flatness over large parts after heat treatment.

Finish requirements for “As Milled” finish will have a minimum 125 surface finish for CNC parts.

Tapped holes not explicitly called out as Features on the quoted CAD model may be machined to the diameters specified in that model.

Minimum wall thicknesses are expected to be 0.5mm for metals, 0.8mm for plastics.

No surface treatments (e.g. anodize, bead blast, iridite, powder coat, etc.) will be applied unless you have paid for them and we have specifically acknowledged them.

Metal Additive Manufacturing

Spare Parts 3D currently offers Direct Metal Laser Sintering (DMLS) and Sintered Laser Metal (SLM) to 3D print metals using additive manufacturing techniques.

DMLS

+/- 0.050mm is typical for positive features, and +/- 0.100mm – 0.150mm for negative features such as holes, but will vary between geometries and materials (e.g. stainless versus aluminum).

Stress, supports and other geometry considerations may cause deviation in tolerances and flatness. Items and geometries which require strict flatness are not a good fit for this process.

Theoretical maximum build volume of 250mm x 250mm x 230mm.

SLM

+/- 0.050mm is typical for positive features, and +/- 0.100mm – 0.150mm for negative features such as holes, but will vary between geometries and materials (e.g. stainless versus aluminum).

Stress, supports and other geometry considerations may cause deviation in tolerances and flatness. Items and geometries which require strict flatness are not a good fit for this process.

Theoretical maximum build volume of 250mm x 250mm x 230mm.

Spare Parts 3D currently offers SLS (Selective Laser Sintering), FDM (Fused Deposition Modeling) and SLA (Stereolithography) across a range of machine and material combinations.

SLS

+/- 0.150mm or +/- 0.050mm per mm, whichever is greater. Build area up to 330mm x 330mm x 400mm.

Parts with thicker geometries, large broad parts, and parts with uneven wall thicknesses may deviate due to thermal shrinkage and stress.

Theoretical maximum build volume of 250mm x 250 x 230mm. (100mm max dimension preferred).

FDM

+/- 0.150mm or +/- 0.050mm per inch, whichever is greater. Build area up to 220mm x 130mm x 100mm.

Minimum resolvable feature size, including positive text features, is at least 1.5mm (2mm or greater is safest).

Theoretical maximum build volume of 250mm x 150mm x 150mm.

SLA

+/- 0.100mm, or +/- 0.0250mm per mm, whichever is greater. Build area up to 150mm x 150mm x 170mm.

Theoretical maximum build volume of 110mm x 110mm x 150mm.

Minimum feature size of 0.050” can be built with consistency.

Rubber-like materials represent an approximation of shore A values and may vary between geometries.

Urethane Casting

+/- 0.250mm or +/- 0.080mm per mm, whichever is larger, is typical. Irregular or overly-thick geometries may cause deviances or deflection due to shrinkage.

A shrinkage rate of +0.15% can be expected due to thermal expansion of the liquid, and the response of the flexible mold.

Surface finish is external smoothed to a satin or matte surface. Grow lines may be present on internal or difficult-to-access features. Polishing or custom finishes must be clearly defined and agreed upon at the point of order.

We can offer urethane casted parts as large as 600mm long.

Mating Parts

Spare Parts 3D is not responsible for the fitment of mating parts.